Why am I getting a “fulfillment request invalid” message?

If you receive emails with the following message when orders are placed in your Shopify store, please follow the steps below:

Step 1: In your Shopify dashboard, go to Settings > Checkout.

Step 2: Select “Don’t fulfill any of the order’s line items automatically” and click Save.

Shopify fulfillment settings

The reason for this is when your store receives an order, the Shopify system automatically requests to fulfill orders. But your orders need to be fulfilled by Printbest™, not Shopify. Changing this setting ensures that Printbest™ is the one fulfilling orders for Printbest™-related items.

printbest logo

Printbest™ is a print on demand company powered by SinaLite. We help entrepreneurs, artists, and small business owners sell printed merchandise more easily by printing and dropshipping it straight to their customers.