FAQ | Printbest™ - Print on Demand & Dropshipping Services

Why does it say my zip code is invalid?

Can I add different text or images to each shirt in a large order?

How do I add multiple sizes to print products?

Why do I get a shipping profile error message for Etsy?

Does Printbest™ offer any print products?

Are there limitations for production variants for Shopify?

Can I change my product URL?

What are your most popular products?

Why did some of my product variants disappear?

Why do I get an API error on WordPress?

What happens with Printbest’s™ promotional discounts?

Can I use your product images for my store?

How does the Profit Calculator work?

Why am I having errors adding product variations to my WooCommerce shop?

How do I add products to my store?

How do I manage the products in my store?

Are there limitations for production variants for Etsy?

Can I edit my product listings in Etsy?

Why do you only provide up to 10 images per product for Etsy?

Are there limitations for Etsy tags?

If I delete a product listing on Etsy, will it still be in my Printbest™ dashboard?

What happens when a product is out of stock?

How can I choose which color shirt is my main image?

Why is my product out of stock?

Can I use your clipart as designs for my products?

How far is the top of the printable area from the shirt collar?

What are some other tips for preparing my file?

Can I change my design on an item synced to Printbest™?

Why does my design look pixelated in my store?

Can my client upload their own designs?

What resolution should my images be?

What color mode should my file be in?

What types of files can I upload?

Do you have free designs that I can use?

How do I see a mockup of my design?

Where can I see a size chart for apparel?

Why does the product have a smell?

Why does my design look scaled down on the product?

What are your refund and reprint policies?

What should I do if the product has an issue?

What are the washing instructions for your products?

Can I sell in both the USA and Canada?

What platforms do you integrate with?

Do your integrations work with stores in other languages?

Do you provide any marketing for my store?

Can I reconnect Printbest™ with my store?

What happens when I disconnect Printbest™ from my store?

Do I need to have a Printbest™ account to use the Printbest™?

Where can I read your privacy policy?

Where can I read your terms of service?

How do I contact you?

Where are you located?

Which countries does Printbest™ serve?

How do I refresh Etsy store integration?

Is the Printbest™ Etsy integration free?

How do I create a print on demand Etsy store?

What happens if I set my Etsy store to Vacation Mode?

How much does it cost to use Etsy?

How do I list Printbest™ as a production partner in Etsy?

How do I connect Printbest™ to my Etsy store? (I already have a Printbest™ account)

How do I connect Printbest™ to my Etsy store? (I don’t have a Printbest™ account)

How do I connect Printbest™ to my Shopify store? (I don’t have a Printbest™ account)

How do I create a print on demand Shopify store?

Is the Printbest™ Shopify app free?

How do I connect Printbest™ to my Shopify store? (I already have a Printbest™ account)

How do I change settings for the Printbest™ shipping plugin?

How do I connect Printbest™ to my WooCommerce store? (I don’t have a Printbest™ account)

What is the Printbest™ WooCommerce plugin for?

How do I install the Printbest™ dropshipping plugin for WooCommerce?

How do I connect Printbest™ to my WooCommerce store? (I already have a Printbest™ account)

Is the Printbest™ WooCommerce integration free?

How do I create a print on demand WooCommerce store?

Why am I getting a “fulfillment request invalid” message?

Can I use your services without integration?

Can you do custom packaging or gift notes?

Can I mark orders to be automatically fulfilled on Shopify?

What happens when I get an order in my online store?

How do I view my orders?

What do the different order statuses mean in My Orders?

How do I check the status of an order?

What happens if an order contains both products fulfilled by Printbest™ and products not fulfilled by Printbest™?

When do my Etsy orders get imported into the Printbest™ dashboard?

How do I order samples?

Can I make changes to an order on the Shopify/WooCommerce admin page?

Can I cancel, hold, or make changes to an order?

How do I set up tax rates to Canadian addresses on Etsy?

How do I add funds to my Printbest™ Wallet?

What do I do if I get an error email from Printbest™ regarding my credit card?

How do I save my credit card information?

How do I set a default payment method?

What is my Printbest™ Wallet?

How does pricing work?

What happens if I don’t have enough money in my Printbest™ Wallet for my order?

Do you charge taxes for orders?

How does Printbest™ charge me for fulfilling my store orders?

What materials do you print on?

What is your production/fulfillment turnaround time?

What kind of printing do you do?

Are your products sustainable?

What is the maximum area you can print on?

Which part of the garment can you print on?

Which apparel brands do you print on?

Can I send you my garments for you to print on?

What types of products do you print?

Which addresses qualify for flat rate shipping?

Why is Etsy showing shipping details for only one of two packages?

Can you ship to a PO box number?

Do flat shipping rates apply when shipping to other countries?

Why does Shopify say you can’t ship to my address?

How do I automatically apply Printbest’s™ live shipping rates to my store?

What is flat rate shipping?

What are Printbest’s™ shipping rates?

What is weight based shipping?

How do I set up free shipping in my store?

How do I set up my shipping rates to match Printbest’s™ shipping rates?

Is the shipping cost included in the Printbest™ product price?

Where do you ship from?

What is dropshipping?

Does your shipping include tracking?

Will Printbest’s™ shipping profile replace other rates in my store?

How do I set up weight based shipping for Printbest™ products in my store?

Who are your shipping carriers?

What are your shipping times?

Can you combine orders when shipping?

Can I pick up orders or have my clients pick up orders?

Can I change the shipping address of an order?

Does Shopify know when Printbest™ has shipped out an order?

Where do you ship to?

Do you ship internationally?

Are there customs fees?

How will orders be packed?

What are Printbest’s™ shipping options?

Will Printbest’s™ live shipping rates replace other shipping rates in my WooCommerce store?

Does WooCommerce know when Printbest™ has shipped out an order?

If I use your WooCommerce shipping plugin, what happens to orders with non-Printbest™ products?

How do I configure shipping for Etsy?

As an Etsy seller, will I know when you ship out an order?

What happens if the order contains more items than the maximum for flat rate shipping?

How do I track an order?

How do you calculate your flat shipping rates?

What will the return address on the package say?

What happens when I enable Printbest™ live carrier rates for my Shopify store?

Printbest™ is a print on demand company powered by SinaLite. We help entrepreneurs, artists, and small business owners sell printed merchandise more easily by printing and dropshipping it straight to their customers.

Get Started

Information

Company

Integrations